design | develop | deliver | delight
Have you ever read a sales or marketing script used for training and thought to yourself, “Who actually says this stuff?” or “No caller is ever that polite and forthcoming.” You’re not alone in being skeptical. Most of us are understandably reluctant to embrace words, processes or ideas that don’t ring true. When the tone, message, or content of training lacks authenticity, learners quickly tune out.
A lack of design inspiration can be made even worse with a healthy dose of design complacency. Are you guilty of any of these bad design behaviors?
I already fancied myself to be a visual person, but playing Draw Something has reinforced to me that visual thinking is only the first layer of design. It’s also shown me where some of my own design strengths and weaknesses lie. Here are three specific design lessons I’ve learned…
Departing a bit from my normal L&D rantings, I’ve written this post for those at a career cross-roads… Whether you’re the family bread-winner or are in an area of the country where jobs are scarce, how do you thrive when you’re stuck in job that sucks?
Once upon a time there lived a wise man named Ed. Because he was so wise, the town elders appointed Ed to teach the other townspeople how to perfect their skills so the town could grow and prosper and perhaps, one day, merge with a bigger town to become a glistening, bustling beacon of a …
